Shipping
Shipping Policy
Please allow 3–5 business days for order processing after credit card authorization and verification. Once shipped, you’ll receive an email confirmation with tracking details.
Orders placed on weekends or holidays will begin processing the next business day.
Overnight orders must be placed by 12:00 PM CST (Monday–Friday) to ship the same day. Orders placed after this time will ship the following business day.
Shipping Methods & Estimated Delivery
Standard Shipping FREE on orders over $65.
Standard Shipping $6.95 for orders under $65 4–6 Business Days
Expedited Shipping $12.95 2–3 Business Days
Standard Overnight $31.95 (Monday–Friday delivery only) 1 Business Day
Note: Orders shipped to Alaska, Hawaii, or Puerto Rico are not eligible for free ground shipping.
Engraved & Custom Items
Engraved and personalized products are made to order. Please allow 3–5 extra business days for production. These items are final sale and not eligible for return or exchange.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via USPS. Due to military handling times, delivery may take up to 45 business days.
Please note: APO/FPO/DPO addresses are not eligible for ground shipping at this time.
Holiday Closures
Shipping may be delayed on observed U.S. holidays, including New Year’s Day, MLK Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Additional Shipping Information
Multiple Shipping Addresses
We currently ship to one address per order.
Shipping Charges
All shipping charges are non-refundable. No exceptions.
Please report any shipping or delivery issues within 20 days of purchase to sales@thewesternrootscompany.com.